Service

Terms of Submission:

• During the service visit, the Submitter agrees to ensure the presence of a person authorized to sign the reports of the service activities performed.
• In the event that, after the completion of the service work, the Submitter does not ensure the presence of a person authorized to accept the work, the Contractor will unilaterally sign the Service Work Report, the contents of which the Submitter acknowledges as final and waives any right to contest.

SERVICE ORDER
I hereby order the service to be performed according to the above DEVICE DATA.
In the case of an unjustified service call, the Submitter will be charged a flat fee of 500 PLN net for the service team’s visit, plus travel costs: 2 PLN per kilometer from the company’s headquarters and back.
An unjustified service call is considered to be:
– a call for a malfunction caused by the User’s fault due to operating the equipment in violation of the operating instructions, warranty card, or due to external factors;
– a call for any malfunctions that occur after the warranty period, which can be resolved independently by the facility’s staff based on general technical knowledge and information contained in the Technical and Operational Documentation of the device.
– a call for a blockage in the sewer connection caused by improper user operation, such as food waste, construction debris, personal hygiene materials, etc.
– a call regarding odors emanating from the building due to poorly executed internal ventilation of the sewage risers.
At the same time, the content of Article 103 of the Civil Code is brought to attention, which states:
§1. If a person entering into a contract as an attorney-in-fact does not have the authority or exceeds its scope, the validity of the contract depends on its confirmation by the person on whose behalf the contract was concluded.
§3. In the absence of confirmation, the person who entered into the contract on behalf of another is obliged to return what they received from the other party in the execution of the contract and to compensate for the damage incurred by the other party due to entering into the contract without knowledge of the lack of authority or of exceeding its scope.

Basic pricing list for post-warranty services:
– Travel of the service team: 2 PLN/km, calculated round trip from the company’s headquarters
Service hour: 250 PLN, calculated from the moment the service team departs from the company’s headquarters.
– Membrane blower for the SECOCH EL-S-60N treatment plant – 800 PLN gross
– Engine for the BIOSET, BIODISC 2-6 RLM / 50W treatment plant – 950 PLN gross
– Transmission belt: 150 PLN gross
– Other components of the treatment plant and tanks will be calculated based on an on-site diagnosis.